Ku buvuzi, ntabwo kuzana gusa ibikoresho byubuvuzi bifite ireme kubakoresha, ahubwo no guha abakoresha ubuzima bwuzuye bwigikoresho binyuze mubintu bitandukanye bya serivisi, bidashobora gusa gukomeza agaciro k’ubuvuzi bw’ubuvuzi, nibindi byinshi isosiyete IoT ihinduka ryerekana gutanga serivisi nziza.
Abakoresha bose bashingiye, "umukoresha ahora ari ukuri" nkintangiriro yimyitwarire ya serivise nyuma yo kugurisha, tekereza kubitekerezo byumukoresha, uhangayikishijwe nimpungenge zumukoresha, kandi uhore utezimbere serivise nziza na serivise, kandi uhore utezimbere ubunararibonye bwa serivise yumukoresha, kandi uhore utezimbere ukoresha serivise yumukoresha, kugirango ugere kuri zeru kure yumukoresha.

Inzira yuzuye ya serivise yubuzima
(urwego rwa serivisi)

Mugukora ibyiciro byose, igihe cyose, byose-nyuma yo kugurisha sisitemu ya serivise, dushiraho urubuga rwuzuye rwa serivise, amakuru yikibazo cyanyuma kumurongo wurunigi, kandi tumenye kugenzura amakuru mugihe.

01

Umurongo wuzuye wihutirwa byihutirwa

Isosiyete itanga umurongo wa telefoni 24 / serivisi rusange kubakoresha.Ibikoresho byabakozi babakiriya babigize umwuga, amasaha 24 kumunsi, iminsi 365 kumwaka, igisubizo cya telefoni (harimo iminsi mikuru), kugisha inama kumurongo kugirango ibibazo byumukoresha bikemuke bwa mbere.

02

Kugenzura amakuru 100% mu mwanya

Twashyizeho uburyo bwihuse kandi bunoze nyuma yamakuru ya serivise yamakuru yo kugurisha, duha abakoresha amakuru yo gutanga amakuru kumurongo hamwe numuyoboro wo kugisha inama kumurongo, tumenye 0 dutegereje kohereza amakuru, kugenzura byimazeyo gutunganya no 0 gusiba serivisi, hamwe na sisitemu ihamye yo kugenzura amakuru. kwemeza ko 100% bya serivisi zabakoresha zihari, byemeza igihe kandi neza bya serivisi zabakoresha.

03

Igikorwa cya kure no kubungabunga serivisi ikora

Nyuma yo kunanirwa kw'ibikoresho, urashobora guhamagara abakozi bacu bagurisha igihe icyo aricyo cyose, cyangwa ugahamagara kumurongo wemewe nyuma ya serivise nyuma yo kugurisha, urashobora kugufasha kure mugukemura ikibazo ukoresheje videwo, urashobora kandi kongeramo amakuru yimbuga nkoranyambaga kugirango agukorere igihe icyo aricyo cyose n'ahantu hose.

04

Guhindura serivisi Urwego rwuzuye rwo kwita

Abagize itsinda nyuma yo kugurisha bafite uburambe bwimyaka myinshi ya serivise, bafite ubumenyi buhebuje bwa serivisi hamwe nubuhanga bwa serivise nziza, kandi barashobora gutanga ibicuruzwa bitandukanye mbere yo kugurisha, kugurisha no kugurisha nyuma ya serivise ukurikije ibyo abakoresha bakeneye, bikubiyemo guteranya imashini, kwishyiriraho no gukora , Ibindi.

Gahunda yo gutwara imizigo

Tuzashyiraho gahunda zitandukanye zo gutwara abantu dukurikije ibikenewe bitandukanye, ahantu, ubwinshi bwo gutanga, igihe cyo gutanga, impapuro zo gupakira, nibindi bya buri gihugu nakarere.Koresha igipimo kugirango ugere kubiciro byo gutanga no gukora neza.Mubitekerezo, ihame ry "umukiriya ubanza, ubuziranenge bwa mbere" ryasobanuwe neza.Imiterere yo kugabura ni serivisi, bityo isosiyete ihora itangirira ku nyungu z’abakoresha, kandi hashingiwe ku guhaza ibyo abakiriya bakeneye, binyuze mu gutegura gahunda yo gutwara abantu n'ibintu kugirango ibone inyungu nyinshi mu bukungu.

Inzira yuzuye ya serivise yubuzima(urwego rwa serivisi)